The need for virtual health communication and education has never been greater.

Leading organizations are using Conversa’s COVID HealthChat programs to rapidly scale care capacity, and keep patients, employees, and communities safe.

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Keeping patients, community members and healthcare workers connected without getting infected.

In response to the Coronavirus, Conversa has developed Coronavirus HealthChats™. This robust set of purpose-built, quick-deploy programs support you in automating crucial communication and collaboration with your patients, employees, students, and community members. These programs have been developed in collaboration with leading physicians, and the latest CDC guidance, to help you manage COVID-related care capacity in several key areas:

COVID-19 Screener & Triage
Offers education, preventive care, risk assessment, symptom checking, and guidance to local testing and care. Assisting millions of people in the communities of University Hospitals, MedStar Health, and Prisma Health. Read the story.

COVID-19 Lab Results
Delivers positive or negative lab test results via a digital conversational experience. Delivering Critical Lab Results and guidance to thousands of New Yorkers every day for Northwell Health. Watch the webinar.

COVID-19 Quarantine Check
Provides ongoing symptom checking capability and education to people who are self-quarantined or self-isolating. Providing Guidance for tens of thousands in self-quarantine or isolation, for Northwell and UNC Health. Watch the webinar

Conversa HealthCheck
Conducts a “safe-to-work” check for essential workers that provides an “all clear”, instruction to stay home, or further guidance on self-care. Providing 400,000+ health screens for employees across the country. Read the UCSF case study.

More About HealthCheck

COVID-19 Patient & Visitor Screener

COVID-19 ED Diversion

“Conversa is a helpful tool in our virtual care strategy. As coronavirus spreads, we have an immediate mandate to screen our employees daily and to ensure that any who might be infected don’t come into contact with patients. In just a few days, Conversa enabled us to develop and deploy an Employee Health Daily Digital Screening Tool for Coronavirus that fit well into our workflow and helps ensure our patients remain safe.”

– Aaron Neinstein, MD, Director of Clinical Informatics, UCSF Center for Digital Health Innovation

“We appreciate Conversa’s speed and scale helping us with our system and patient contact center capacity. While we already use Conversa effectively across Northwell, we are running their Coronavirus Lab Results program to communicate test results to patients and help them manage how they interact with the system or self-manage their situation.”

– Holly Koehler, Vice President, Patient Access Services, Northwell Health

“We have a great need to help our community better understand the coronavirus and COVID-19’s potential symptoms. We also need to provide resources to patients if their condition worsens and effectively monitor them. Conversa’s patient engagement solution expands our virtual care and communication to help us meet the needs of our isolated and quarantined patients in an empathetic and efficient way.”

– Stephanie Turner, Interim Vice President of Population Health Services, UNC Health Alliance

Answers to COVID-19 questions are now only a text away. Through our Conversa Health Chat tool, check symptoms and easily find info on topics ranging from treatment to pet safety: #coronavirus

University Hospitals

Covid prompting rapid tech innovation. Now >50% televisits; suspect this’ll persist. Coolest new tool: to screen our thousands of staff for work, in 1 wk @TimJudson & pals worked w/ @ConversaHealth to launch prescreening app. Day 1: ~2500 people used it for FastPass entry. Wow!

Bob Wachter, MD, Chairman of Department of Medicine @ UCSF Health. The “Digital Doctor” & Most influential physician-executive in the U.S. (Modern Healthcare magazine)

Conversational Care for your enterprise.

Conversa’s Virtual Care and Communication Platform™ was built to help you monitor, manage, and engage with your patients more efficiently than ever before. 

In addition to these COVID-19 Health Programs, Conversa offers a suite of Virtual Care Programs addressing chronic care, post acute, pre and post procedure, cancer, OBGYN, stress & anxiety, and more – all seamlessly integrated into your workflow.

Conversa’s purpose-built programs drive unprecedented access to care, increase the reach of your remote patient monitoring, optimize your telehealth initiatives, improve consumer experience, and drive better outcomes. Virtual health is the future, and the future is now. Become a partner today.

Learn More and see program results

Subscribe to Conversa, Healthcare’s Virtual Care and Communication™ Platform.

Subscribe to the Conversa Platform today and get access to any or all of our COVID-19 Programs. We can get you up and running in 48 hours.

You also get preferred access to our full library of Virtual Care Programs that help you deliver automated, personalized, digital experiences around chronic condition management, post-hospital discharge, pre- and post-surgery, medication adherence, consumer health education and lifestyle health coaching.

Need Support?
COVID19 HealthChats

What else can I do? 

Get Informed.

If you would like to be informed or receive Coronavirus alerts, try a HealthChat. Click the button below or text “Virus” to 83973

These Health Chats are intended to inform users about the Coronavirus and COVID-19, and cover several important topics:

  • What is Coronavirus?
  • Where did it come from?
  • Is it like the flu?
  • How does it spread?
  • How can I protect myself from catching it?
  • What are its symptoms?
  • When and where can I get tested?
  • How is it treated?

The Coronavirus Health Chats can also enable users to enroll in text alerts for things like travel restrictions or updated information from the Centers for Disease Control (who we have been in contact with during the development of this program). Additionally, for those people who are experiencing symptoms, these Health Chats can perform a simple symptom analysis to help determine their level of risk.

Try a Health Chat

Learn More.

Check these additional trusted resources for more information on Coronavirus:

Who's Conversa?

Conversa is healthcare’s leader in delivering personalized, automated engagement at scale for patients, members, employees, and consumers. With Conversa Connect™, its proprietary patient profiling and health signals engine, and an extensive library of clinically-intelligent engagement programs, Conversa enables healthcare organizations to effectively and efficiently manage patients across the care continuum. Leading health systems, payers, and pharma companies are using Conversa to develop meaningful relationships and drive better health outcomes at scale. To learn more, visit, follow @ConversaHealth or text HELLO to 77877.

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